Frequently Asked Questions (FAQ)

📌 Membership Related Questions

Q1. Crown Library ka member kaise ban sakte hain?
👉 Aap do tarikon se membership le sakte hain:

• Online: Website par “Join Membership” form fill karke
• Offline: Seedha library counter par aakar registration karke

Q2. Kya students ke liye koi discount available hai?
👉 Haan, students ke liye special discounted membership plan available hai.
Membership redeem karne ke liye valid Student ID Card dikhana hota hai.

Q3. Kya Crown Library me family membership available hai?
👉 Ji haan! Family plan me 1 account ke andar multiple member cards issue kiye jaate hain.
Family ke members ek hi plan me library facilities use kar sakte hain.

📚 Library Usage & Rules

Q4. Library me kitne hours study kar sakte hain?
👉 Members ko plan ke according access milta hai:

• Morning Shift: 6:00 AM – 2:00 PM
• Evening Shift: 2:00 PM – 10:00 PM
• Full Day: 6:00 AM – 10:00 PM

Q5. Kya library me seat reserve karna hota hai?
👉 Nahi, seats first-come, first-serve basis par milti hain.
Premium plan holders ko priority seating milti hai (agar available ho).

Q6. Kya library me khud ka laptop, books aur notes laa sakte hain?
👉 Bilkul! Aap apna laptop, notes, books sab laa sakte hain.
Library me high-speed Wi-Fi & charging points available hain.

Q7. Kya library me noise allowed hai?
👉 Crown Library ek silent study zone hai.
Phone call, group discussion ya unnecessary noise allowed nahi hai.

💰 Fees & Payment Related Questions

Q8. Membership ka payment kaise kar sakte hain?
👉 Aap payment kar sakte hain:

• UPI (Google Pay / PhonePe / Paytm)
• Cash
• Online website payment

Q9. Kya membership refundable ya transferable hai?
👉 Nahi, membership non-refundable aur non-transferable hoti hai.

⏰ Library Timings

Q10. Library ke open hours kya hain?
👉 Timing:

• Morning Shift: 6:00 AM – 2:00 PM
• Evening Shift: 2:00 PM – 10:00 PM
• Full Day: 6:00 AM – 10:00 PM

Library saal bhar open rahti hai (except national holidays).

Q11. Kya library Sunday ko open hoti hai?
👉 Haan, library Sunday ko bhi same timing me open rehti hai.

Q12. Kya library public holidays me open hoti hai?
👉 Major National Holidays (15 Aug, 26 Jan, 2 Oct) par library बंद rehti hai.
Baaki holidays ka update social media / website par diya jaata hai.

🪑 Facilities & Services Related Questions

Q13. Library me kaun-kaun se facilities milti hain?
👉 Facilities include:

• AC Study Hall
• High-Speed Wi-Fi
• CCTV Surveillance
• Comfortable Seating
• RO Drinking Water
• Charging Points
• Clean & Disciplined Environment

Q14. Kya refreshments milte hain?
👉 Refreshments service coming soon hai (Tea/Coffee).

Q15. Kya study materials aur books bhi milti hain?
👉 Haan, competitive exam reference books provide ki jaayengi (Coming Soon).
Aap apne khud ke books/notes use kar sakte hain.

📞 Other Questions

Q16. Agar kisi cheez me problem aaye to help kaise milegi?
👉 Aap directly librarian / staff se baat kar sakte hain
ya phir website ke Contact Form me message bhej sakte hain.
Aapko 24 hours ke andar reply mil jaayega.